Built for Food Handlers
Designed around the way kitchen and service teams actually work, so records take seconds instead of minutes.
Features
Features Built for Hospitality Professionals
Discover the tools that help hotels, restaurants, cafés and food service businesses simplify operations, strengthen compliance and deliver exceptional guest experiences.
At a glance
Nine areas of your operation, one platform
Each area works on its own and gets stronger when used together across your property.
HACCP Records
Capture cooking, cooling, reheating, holding and delivery records digitally against your HACCP plan.
Operational Checklists
Opening, closing and departmental checklists that keep daily routines consistent across every shift.
Audits & Inspections
Run internal audits and self-inspections, log findings and follow corrective actions to completion.
Complaints & Certificates
Record complaints, investigations and outcomes, and keep training certificates organised and current.
Communication & Notifications
Share instructions, updates and reminders so nothing gets lost between departments or shifts.
Reports & Analytics
Turn everyday records into operational reports that show what is completed, missed or overdue.
Task & Operational Management
Assign tasks with owners and due times so accountability is clear across the operation.
More Business Tools
Supporting tools for shift logs, documents, waste management and day-to-day administration.
In detail
How each feature works in a real operation
What it does, what it gives you, and where it fits into the working day.
HACCP Records
Replace paper logs with structured digital records for cooking, cooling, reheating, hot and cold holding, and delivery receiving. Every entry is time-stamped and attributed to the person who recorded it.
- Business benefit
- A complete, legible record trail that is ready when an inspector asks for it.
- Operational use case
- A chef de partie records a cooking temperature on their phone at the pass; the record appears instantly in the kitchen's daily food safety file.
What it includes
- Cooking, cooling and reheating records
- Hot and cold holding records
- Delivery receiving checks
- Corrective actions captured with the record
Temperature Monitoring
Log chiller and freezer readings on a routine, record food temperatures through the day, and flag out-of-range readings immediately so the team can act.
- Business benefit
- Problems are surfaced while they can still be corrected.
- Operational use case
- A morning chiller check falls out of range; the reading is flagged and the corrective action is documented on the same record.
What it includes
- Scheduled chiller and freezer checks
- Food temperature records
- Out-of-range flagging
- Equipment-level history
Operational Checklists
Build opening, closing and departmental checklists for culinary, service and bar, and stewarding teams, then track completion by shift.
- Business benefit
- Standards do not depend on who happens to be on duty.
- Operational use case
- The closing checklist is completed on the floor, and the duty manager can see at a glance what was signed off.
What it includes
- Opening and closing checklists
- Departmental routines
- Shift-based completion tracking
- Notes and photo evidence
Audits & Inspections
Carry out structured self-inspections, capture findings with severity, assign corrective actions and close them out with evidence.
- Business benefit
- Inspection readiness becomes a routine, not a scramble.
- Operational use case
- A weekly walk-through logs three findings; each one is assigned and closed before the next audit.
What it includes
- Structured audit templates
- Findings with severity
- Assigned corrective actions
- Close-out evidence
Complaints
Capture complaint details, link them to the relevant records, document the investigation and record the corrective action taken.
- Business benefit
- A defensible record of how each complaint was handled.
- Operational use case
- A guest complaint is logged with the day's food safety records attached, giving the investigation real evidence to work from.
What it includes
- Complaint intake
- Linked operational records
- Investigation notes
- Corrective action tracking
Certificates & Training Records
Store food safety and training certificates against team members, with visibility of what has been completed.
- Business benefit
- No more searching folders for a certificate during an inspection.
- Operational use case
- A manager pulls up the team's food safety training records during a municipality visit.
What it includes
- Certificates by team member
- Training record history
- Document storage
- Quick retrieval
Communication & Notifications
Send operational updates, reminders and instructions to the right team, and notify people when something needs attention.
- Business benefit
- Fewer things lost in handover between shifts.
- Operational use case
- An overdue check triggers a notification to the duty manager before service begins.
What it includes
- Operational notifications
- Team and department messaging
- Reminders for due activity
- Shift handover notes
Reports & Analytics
Operational reports summarise completion, outstanding items and recurring issues, and records can be exported when a written file is required.
- Business benefit
- Evidence for management review and inspection preparation.
- Operational use case
- A group operations lead reviews completion across locations before the monthly meeting.
What it includes
- Completion and compliance overview
- Outstanding and overdue activity
- Recurring issue visibility
- Data export
Team Operations
Assign tasks with owners and deadlines, manage shift and rota information, and keep responsibility visible across the operation.
- Business benefit
- Clear ownership of daily operational work.
- Operational use case
- Maintenance follow-ups from the morning walk-through are assigned and tracked to completion.
What it includes
- Task assignment
- Shift and rota management
- Ownership and due times
- Follow-up tracking
Operational Tools
Delivery food safety records, document and file management and other day-to-day tools that support a working hospitality operation.
- Business benefit
- One platform instead of scattered files and spreadsheets.
- Operational use case
- Supplier delivery checks are recorded at goods-in and stored alongside the day's other records.
What it includes
- Delivery food safety records
- Document and file management
- Waste and discrepancy records
- Configurable to your operation
Why these features matter
Why Choose Nebnip App?
Four core pillars that transform daily operations, protect your brand, and elevate team performance.
01
Stay Compliant
Maintain food safety and operational standards with verifiable records you can produce on demand.
02
Save Time
Reduce paperwork and manual processes so managers spend less of the shift on administration.
03
Improve Collaboration
Keep teams connected and accountable across all operational departments and shift handovers.
04
Enhance Guest Experience
Allow your hospitality professionals to focus their attention and care where it matters most: the guest.
Ready to Transform?
Ready to Transform Your Operations?
Start simplifying hospitality management with Nebnip. Connect supplier deliveries to the guest table seamlessly.
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Ready to Simplify Your Hospitality Operations?
Join the next generation of hospitality professionals using smarter digital tools to improve operations, strengthen compliance and empower their teams.